Reference

How We Keep Your Account Safe

Your account details, deposit history and withdrawal records stay encrypted on our servers.

Bank-level encryption on all transactionsLocal payment data handled in-countryNo third-party sharing without your consent
tiara4d login How We Keep Your Account Safe
PRIVACY QUESTIONS

How to Request Your Data or Report a Concern

Team online

Email Support

Send a data access request or privacy complaint to our team at [email protected]. Include your registered email and account number. We respond within 48 hours on weekdays.

Live Chat

Open the chat widget in the bottom-right corner of your dashboard during lobby hours (7am–11pm Jakarta time) to ask about what data we hold and request deletion options.

Account Settings

Visit Account > Privacy in your dashboard to download a copy of your stored data, update your contact details or opt out of non-essential cookies.

DATA HANDLING PRACTICES

What Happens to Your Information

Encryption in Transit

Every deposit via DANA, OVO, GoPay or QRIS is encrypted end-to-end. Your payment gateway sees only a token, never the raw credential. We use TLS 1.3 on all lobby connections.

Cookie Use

We use session cookies to keep you logged in and analytical cookies to count pageviews. Marketing cookies are off by default; you can toggle them in Account > Privacy. No cookies track you across other websites.

Account Security

Your password is hashed and salted. We never store it in plain text. Enable two-factor authentication in Account > Security to block login attempts from unknown devices.

Data Retention

After you close your account, we delete personal data within 30 days except where local law requires us to keep records longer. Transaction history for DANA, OVO, GoPay and QRIS is kept for 7 years.

Third-Party Access

Game studios receive only your account ID and bet history to calculate payouts. They do not see your name, phone number, email or payment method. We never sell your contact details.

Contacting Us

If you believe your data has been misused or you want to exercise your privacy rights, email [email protected]. Include your account ID and describe your request. We respond within 5 business days.

Answers to Your Privacy Concerns

Yes. Go to Account > Privacy in your dashboard and select 'Download My Data.' We'll email you a file with your registration details, deposit history, withdrawal records and account settings within 24 hours. This includes all DANA, OVO, GoPay and QRIS transactions.

Payment tokens are deleted within 30 days after a successful withdrawal. Transaction records (showing amounts and dates, not card details) are kept for 7 years for audit and regulatory compliance where local law permits. Your DANA, OVO, GoPay or QRIS ID is never stored after the payment clears.

No. We do not sell or share your contact information with external marketers. If you receive emails from tiara4d login, they come from our team only. You can unsubscribe from promotional emails in Account > Communication Preferences anytime.

Contact [email protected] immediately with your account ID. We'll review your login history and device records. If unauthorized activity is confirmed, we freeze your account, cancel pending withdrawals and help you reset your password and enable two-factor authentication.

Live table streams are broadcast to all players in real time but not stored on our servers. Your chat messages in the live lobby are logged for moderation purposes only and deleted after 90 days. Game studio providers do not record your personal audio or video.

You can request deletion of specific data types (like marketing preferences or historical browsing) while your account is active by emailing [email protected]. Full deletion happens automatically 30 days after account closure, except transaction records kept for regulatory compliance where local law permits.

Your account data syncs across all locations. We store your primary address on file and monitor logins from new cities for fraud detection. If we detect an unusual login, we send a security alert to your registered email. DANA, OVO, GoPay and QRIS payments process the same way regardless of your location.